Maia
A Proactive Assistant focused on customer satisfaction. Built to create a positive relationship with the user and increase satisfaction and retention.
Smart routines
- Smart routines: nightly arming, welcome on arrival, system and battery health checks.
- Helpful messages: recommendations for minor issues (door left ajar, network failures) and links to tutorials.
- Service activation: maintenance and upgrades (always with consent and transparency).
Business benefits
- Higher adoption of the app and value-added features.
- Lower churn through positive, educational interactions.
- New revenue opportunities from services.
Use cases
- Family home: nightly reminder, prioritization when there is detection at unusual hours + camera clip.
- Small business: alerts for openings/closings outside normal hours; weekly summary with usage insights.
- Neighborhood: panic alerts instantly broadcast to designated contacts; monthly incident report.
Frequently asked questions
Do I need to change my monitoring software?
No. It integrates through the Online Receiver.
Can I adjust sensitivity and policies?
Yes, by customer profile/segment.
What about data and privacy?
Only the minimum necessary data is used, with traceability and auditing.